Agency Admin/Implementation Coordinator
Company Detail
Enrollment/Case Management
- How to fund a case
- Creating Additional Incentive & Proposal Setups
- Virtual vs. In-Person Appts
- Employee Self-Registration
- Allowing Outbound Calling
- Rescheduling an Appointment as an Implementation Coordinator (IC)
- How do I resend a a MMS, SMS, Voice Message or Email?
- Confirming PDAs/Incentive Payouts
- Navigating Additional Payments
- IC Guide to Reassigning Appointments
- IC How to create an auto-response and sending a communication
- How to Mark a Product as 'Employer Paid'
- "PDA Complete" Indicator (Green Checkmark)
- Benefit Guru Referral Setup